Avita Tech Ltd (“Avita/We/Us/Our”) is committed to preserving your privacy. We will only collect, process, and use your personal data in ways that are described here, and in a way that is consistent our obligations and your rights under EU and UK law. Personal data is defined by Article 4(1) of the GDPR. Your rights as a data subject are defined in Chapter III. Please see here for a the full GDPR text.

The personal data we collect
We may collect some or all of the following personal data (this may vary according to your relationship with us):

  • Name;
  • Postal address;
  • E-mail address;
  • Telephone number;
  • Business name;
  • Job title

Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary to enter into, or for the performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it, for example if you have purchased a similar product or service from us in the past.

Your personal data may be used for one of the following purposes:

  • Supplying our products and/or services to you. Your personal details are required in order for us to enter into or perform a contract with you;
  • Defence of a legal claim;
  • Communicating with you. This may include responding to emails, forms submitted on this website or any other website we control, calls from you, or updating you with service-specific information or notices;
  • Supplying you with information by e-mail and/or post that you have opted-in to (you may unsubscribe or opt-out at any time by using the Contact Us form on our website at https://www.avita.eu.com/contact-us/, or by e-mailing gdpr@avita.eu.com)

We will only store or transfer your personal data within the European Economic Area (the “EEA”). The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein. This means that your personal data will be fully protected under the GDPR or to equivalent standards by law.

The security of your personal data is essential to us, and to protect your data, we take a number of important measures, including the following:

  • Keeping our IT systems up to date with the latest manufacturer patches and firmware updates;
  • Employing a boundary firewall with intrusion prevention;
  • Unique individual user accounts, with passwords that meet industry-standard complexity requirements and are changed regularly;
  • Regular and frequent off-site backups of data;
  • Redundant hardware;
  • Physical access controls;
  • Penetration testing;
  • Transport layer security (TLS/SSL);
  • Whole device and file encryption

We will not share any of your personal data with any third parties for any purposes, subject to one important exception.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to gdpr@avita.eu.com or the postal addresses on the bottom of each page on our website (http://www.avita.eu.com/).
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

Changes to this Privacy Notice
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection. Any changes will be made available in this privacy notice on our website. Please check it frequently for updates.

Please read the following information to understand what cookies are, how we use them and how any information you provide to us is protected.

What are cookies?
Cookies are tiny text files stored on your computer, mobile phone or tablet when you visit certain web pages. Cookies form a standard part of most modern websites and are used to help provide you with the best experience possible. Cookies do not harm your computer.

How do we use Cookies?
At Avita we use cookies to make our website work as you’d expect, improve the speed and security of the site and continuously improve our website for you.

We do not use cookies to collect any personally identifiable information (without your express permission), nor do we pass data on to third parties.

Avita site currently uses the following cookies:
Google Analytics: this provides us with valuable information about how you found our website and how it is being used. This helps us to continuously improve our site. All data is stored anonymously and includes no sensitive information.

JSE: We use this cookie to remember if you have JavaScript enabled on your web browser. Without it the website can’t do things like display certain images and videos.

Third party sites
Avita website contains links to other websites. We are not responsible for the content or privacy practices of these or other third party websites. Visitors should check the policy statements of these websites to understand their privacy policies and use of cookies.

How to remove cookies
Should you wish to remove or not use cookies from our site, you can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. Please note: This may adversely affect your internet browsing experience and is likely to stop our website working as you would expect.

Here’s how to do this in some of the most used browsers:

Mozilla Firefox
Select ‘options’ then choose ‘privacy’. Since Firefox accepts cookies by default, select ‘use custom settings for history’. This will bring up additional options where you can uncheck ‘accept cookies from sites’ or set exceptions, ‘accept third party cookies’, and decide how long cookies will be stored. You can also see the list of stored cookies and delete those you don’t want manually. The option of deleting all cookies is available either from the history or privacy window. Permissions for blocking or allowing cookies for single sites can also be set via the Permissions tab.

Google Chrome
Click on the wrench (spanner) on the browser toolbar. Choose ‘settings’, then ‘under the hood’. Find the ‘privacy’ section and click on ‘content settings’. Then click ‘cookies’ and you will get four options allowing you to delete cookies, allow or block all cookies by default or set cookie preferences for particular sites or domains.

Internet Explorer
Select Tools (or the gear icon), Internet Options, Privacy. You can choose from a number of security settings including Accept All Cookies, Block All Cookies and intermediate settings that affect cookie storage based on privacy and whether cookies set allow third parties to contact you without your explicit consent.

Safari
In Safari 5.0 and earlier: go to Preferences, Security and then Accept Cookies. You can choose from Always, Only from sites you navigate to or Never.

In Safari 5.1 and later: go to Preferences, Privacy. In the Block cookies section choose Always, Never or From third parties and advertisers.